Contact Us
We're Here to Help
Welcome to jum-bo Customer Support.
If you have questions about our products, need assistance with an existing order, or would like information about shipping, returns, or refunds, please contact us using the details below.
Customer Service Contact
Store Name: jum-bo
Website: https://jum-bo.com
Email: maieleanor1970@hotmail.com
Phone: +1 507-455-6058
Business Address
jum-bo
701 S Hobart Blvd
Los Angeles, CA 90005
United States
This is our designated business correspondence and return address.
Please contact us before sending any returned merchandise to receive return authorization and instructions.
Customer Service Hours
Monday–Friday: 9:00 AM–6:00 PM Pacific Time (PT).
Saturday–Sunday: Closed.
U.S. federal holidays: Closed.
We aim to respond to customer inquiries within one business day.
Messages received outside business hours will generally be reviewed on the next business day.
How We Can Help
Our customer service team can assist with:
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Product information and availability.
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Watch specifications and product details.
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Mobile phone accessory compatibility.
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Order confirmation and order status.
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Shipping and tracking inquiries.
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Delivery delays and missing packages.
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Order cancellation requests.
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Returns and exchanges.
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Refund processing.
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Damaged, defective, or incorrect items.
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General website inquiries.
Existing Order Assistance
For faster assistance, please include:
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Your order number.
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The email address used at checkout.
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The product name.
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A brief description of your question or issue.
Please do not send complete payment card numbers, passwords, or security codes by email.
Return and Refund Assistance
Eligible return requests must be submitted within 30 calendar days after delivery.
Please contact us before shipping any returned product.
Our team will review your request and provide the applicable return instructions.
For full details, please review our Return and Refund Policy.
Contact Form
You may also submit your inquiry through the contact form available on this page.
Please provide your name, email address, order number if applicable, and a clear description of your inquiry.
We aim to respond within one business day.
We Appreciate Your Feedback
Your questions and feedback help us improve our store and customer service.
Thank you for choosing jum-bo.
Customer Support
Email: maieleanor1970@hotmail.com
Phone: +1 507-455-6058
Address: 701 S Hobart Blvd, Los Angeles, CA 90005, United States.